These Terms govern your use of omenpsychic.space and the Omen app (the “Service”), provided by OMEN PSYCHIC, a sole proprietorship registered in India (Udyam registration UDYAM-RJ-08-0140013), based in Bikaner, Rajasthan, India (“Omen”, “we”, “us”). By using the Service you agree to these Terms.
Our services
omenpsychic.space and the Omen app at app.omenpsychic.space are owned and operated by OMEN PSYCHIC, a sole proprietorship of Parth Sankhla (Udyam registration UDYAM-RJ-08-0140013), Bikaner, Rajasthan, India. Through them we offer, for entertainment:
- Psychic reader chat sessions: one-to-one text chats with our psychic readers, billed per minute from your wallet.
- Astrology and tarot consultations: chats with our astrology and tarot readers about your star sign, birth chart and tarot spreads.
- Daily horoscopes: free daily horoscopes for every star sign, on omenpsychic.space and in the app.
- Tarot card samples: a free daily tarot card draw in the app.
You pay for paid services by buying prepaid wallet credit, or with Pay Later, as described below.
Eligibility and accounts
You must be at least 18 years old. You are responsible for your account and for keeping access to your phone number or Google account secure. One person, one account.
What Omen is
Omen offers psychic chats, horoscopes and tarot readings for entertainment only. Readings are not a substitute for professional medical, legal, financial or psychological advice. Do not rely on the Service for decisions about your health, safety, legal matters or finances. If you are in crisis, contact local emergency services. See also our Disclaimer.
Pricing and payment
Prices are shown in your wallet currency, which is set from the country you sign up from (Australian, US, Canadian, New Zealand or Singapore dollars, British pounds or euros; other countries use US dollars), and include any applicable taxes. You buy a prepaid credit pack, which is added to your Omen wallet. Chats are billed per minute from your wallet at the price shown for each psychic before you start, and a chat ends when your credit runs out, unless you use Pay Later (see below). New accounts receive a free first chat of up to 3 minutes, as shown in the app.
Payment methods
You can pay by card (credit or debit), Apple Pay, Google Pay, Cash App Pay (for US accounts paying in US dollars) or PayPal. The app shows the methods available for your account and device before you pay.
- Card and wallet payments (card, Apple Pay, Google Pay and Cash App Pay) are processed by Dodo Payments, which acts as the merchant of record for these payments, in its own secure checkout. Your bank statement may show Dodo Payments.
- PayPal payments are processed by PayPal in PayPal’s own window, under PayPal’s terms.
Omen does not receive or store your full card number or your PayPal password. Because the payment is processed outside your country, your bank may add its own international transaction fee.
Saved payment methods and one-tap top-ups
When you pay by card, Apple Pay, Google Pay or Cash App Pay, the payment method you used is always saved with Dodo Payments, so you can top up again with one tap. Only one payment method is kept for one-tap at a time: a newer one replaces the previous one. When you pay with PayPal, your PayPal account may also be saved with PayPal for one-tap top-ups, where PayPal supports this.
A one-tap top-up is charged only when you tap to buy a pack; saved payment methods are never charged for top-ups automatically. You can remove a saved payment method at any time in Profile, which cancels its authorisation with the payment provider. If the method is your Pay Later method and you owe Pay Later dues, you need to settle the dues first.
Wallet credit
Your wallet holds paid credit (what you paid for) and bonus credit (promotional credit added on top). Chats use your paid credit first, then bonus credit. Wallet credit can only be used on the Service. It has no cash value outside the Service, cannot be transferred to another account and does not expire while your account is open. Refunds of unused paid credit are covered by the Refund Policy.
Bonus credit
The exact bonus for each pack, and its limit in your wallet currency, is shown in the app before you pay.
- First top-up: a bonus of 100% of the pack amount, up to a limit.
- Later top-ups: 5% or 10% on larger packs, up to a limit per top-up. The smallest packs get no bonus.
You never get more than the bonus shown on a pack when you pay. Only one top-up counts as your first: if another top-up completes first, the later-top-up bonus applies instead. Bonus credit is promotional: it has no cash value, is not refundable and cannot be withdrawn, and it is removed when the top-up it came with is refunded (see the Refund Policy). Pay Later dues payments get no bonus. We may change bonus offers for future purchases.
Pay Later
Pay Later lets you keep chatting when your wallet runs low and pay for the chat afterwards. It is optional, and you turn it on and off in Profile. Pay Later may not be available for every account or payment method.
Who can use it
Pay Later opens after you have made at least one successful top-up (one that was not refunded in full) and finished at least one chat (the free first chat counts).
Setting it up
To turn Pay Later on, you authorise a card through Dodo Payments’ secure checkout, or your PayPal account through PayPal. Nothing is charged when you set it up, unless you already owe dues, in which case the dues are charged then. Only one Pay Later method is used at a time: setting up a new one replaces the previous one. Apple Pay, Google Pay and Cash App Pay cannot be used for Pay Later.
How Pay Later chats are charged
- Your wallet is always used first. A chat starts on Pay Later only when your wallet credit does not cover the start of the chat, and a chat keeps the way it started: a chat started from your wallet never switches to Pay Later.
- A Pay Later chat is billed per minute at the same price shown for the psychic before you start. What the chat costs beyond your wallet credit becomes dues that you owe us.
- After the chat ends, your Pay Later card or PayPal is charged automatically for the dues.
- During a long chat, your card or PayPal is also charged automatically in steps: each time your unpaid dues reach the next step amount, that amount is charged. The step amounts depend on the psychic’s price and are shown in the app.
- If the dues left after a chat are below a small minimum for your wallet currency, we write them off and do not charge them.
- Each dues charge appears in your payment history with a receipt.
If a charge fails
If an automatic charge is declined or fails, we do not keep retrying it. A Pay Later chat in progress ends, Pay Later is paused, and the dues stay on your account. While you owe dues that are not being collected, you cannot start a new chat (with Pay Later or from your wallet) until you settle them. You can settle dues at any time in the app with a card or PayPal; the method you settle with becomes your Pay Later method.
Turning it off
You can turn Pay Later off at any time in Profile, except while you owe dues, a dues charge is still being processed, or a Pay Later chat is running: settle your dues first. When you turn it off, the card authorisation you gave Dodo Payments for Pay Later is cancelled, so no further automatic charges can be made to that card.
Acceptable use
- No unlawful, harassing, hateful or sexually explicit content.
- No attempts to disrupt, reverse engineer, scrape or abuse the Service or its sign-in and payment systems.
- No fraudulent payments, chargeback abuse or misuse of promotions such as the free first chat.
We may suspend or close accounts that break these Terms. If we close your account without a breach on your part, we will refund your unused paid credit.
Content
You keep ownership of what you write. You allow Omen to store and process it to provide and improve the Service, as described in the Privacy Policy. Ratings must reflect your genuine experience.
Refunds
See the Refund Policy.
Disclaimers and liability
The Service is provided “as is”. To the extent permitted by law, Omen is not liable for decisions you make based on readings, or for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. See also our Disclaimer.
Changes and termination
We may update these Terms and will notify you in the app of material changes before they apply. You may stop using the Service and delete your account at any time from Profile. Deleting your account deactivates it straight away; any credit left in your wallet can no longer be used (see the Refund Policy for unused paid credit, and contact support before deleting). Any Pay Later dues you owe remain payable. Your data is kept as described in the Privacy Policy until you ask us to erase it.
Contact and support
For help with your account, a payment or a chat, open a support ticket in the app (Profile → Help & support), or email [email protected].
OMEN PSYCHIC, Bikaner, Rajasthan, India. Email: [email protected].